1. Introduction

Welcome to Deus Etrnl AI Automation Agency ("Deus Etrnl AI," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, store, and safeguard your data when you use our services, website, or engage with us in any capacity.

By accessing or using our services, you acknowledge and consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website and services immediately.

2. Information We Collect

2.1 Personal Information

We may collect the following categories of personal information:

• Contact Information: Name, email address, and phone number.
• Account Information: Username, password, and account preferences.
• Payment Information: Transaction details, payment method, and billing-related data (processed securely through PCI-DSS compliant third parties).
• Professional Information: Job title, company name, and industry.
• Communication Data: Correspondence sent via email, chat, or contact forms.
• Technical Data: IP address, browser type, device identifiers, operating system, and related metadata.

We do not collect or store sensitive personal identifiers such as government-issued IDs unless explicitly required by law or with your express consent.

2.2 Data Processed Through Our AI Services

When using our AI automation tools, we may process:

• Input Data: Text, images, documents, or any content you upload or provide.
• Output Data: Generated results or responses produced by our AI systems.
• Usage Data: Logs, interaction metrics, and frequency of feature use.
• Training Data (if applicable): De-identified or aggregated data used strictly for improving AI performance, accuracy, and reliability.

We never use personally identifiable data for AI training without explicit written consent.

3. Automated Data Collection

We automatically collect certain technical information to enhance service functionality and security, including:

• Cookies & Web Beacons for analytics, preferences, and essential site functions.
• Log Files to track access, usage errors, and performance metrics.
• Analytics Tools to understand website behavior (e.g., Google Analytics or similar).

All automatically collected data is anonymized wherever possible and processed under legitimate business interests compliant with GDPR Article 6(1)(f).

4. How We Use Your Information

Your data is used strictly for the following purposes:

• Providing and maintaining our AI automation services.
• Responding to your inquiries and providing support.
• Processing payments and managing subscriptions.
• Improving our services, website, and user experience.
• Sending important administrative updates, including security and policy notices.
• Conducting anonymized research and performance analytics.
• Preventing, detecting, and mitigating fraud, abuse, or illegal activity.
• Complying with legal obligations and regulatory requirements.

We never sell, rent, or lease your personal data to third parties.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described herein or as required by applicable law.

Retention criteria include:

• Duration of your active relationship with us.
• Legal obligations under tax, compliance, or contractual law.
• Legitimate business interests (e.g., dispute resolution).

All data no longer required will be permanently and securely deleted or anonymized.

6. Information Sharing and Disclosure

We may share your data under the following strictly controlled circumstances:

• Service Providers: Trusted partners who perform services such as hosting, payment processing, analytics, and customer support. All providers are bound by strict data protection agreements.
• Business Transactions: In the event of a merger, acquisition, or restructuring, data may be transferred under confidentiality obligations and equivalent protection standards.
• Legal Compliance: Where required by law, subpoena, or legal process.
• Consent-Based Sharing: Only when you have explicitly authorized us to do so.

We ensure that all third parties with access to personal data adhere to equivalent or stronger data protection obligations than those described here.

7. Data Security

We employ industry-grade encryption, access control, firewalls, and continuous monitoring to protect your data against unauthorized access, alteration, or destruction.

While no system is immune to intrusion, Deus Etrnl AI maintains a comprehensive incident response plan and zero-tolerance approach toward data misuse.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

8.1 GDPR (EEA Users)

• Access, rectification, or deletion of your personal data.
• Restriction or objection to processing.
• Data portability.
• Withdrawal of consent at any time.
• The right to lodge a complaint with your local supervisory authority.

8.2 CCPA/CPRA (California Residents)

• Right to know what data is collected, shared, or sold.
• Right to delete personal data.
• Right to correct inaccuracies.
• Right to limit use and disclosure of sensitive data.
• Right to non-discrimination for exercising privacy rights.

Requests can be made by contacting us at contact@deusetrnl.com. We will respond within 24 hours of receiving your inquiry.

9. AI-Specific Privacy Commitments

9.1 Transparency and Human Oversight

Automated AI decisions that may affect users are reviewed and auditable. Users can request human intervention or an explanation of such decisions.

9.2 Data Minimization and Safeguards

• Only essential data is processed.
• Regular AI audits for bias and fairness.
• Continuous model monitoring and privacy impact assessments.
• Strict isolation between user input data and model training datasets unless explicitly authorized.

10. International Data Transfers

If data is transferred outside your country of residence, it is done under legally recognized safeguards, such as the EU Standard Contractual Clauses (SCCs) or equivalent frameworks ensuring adequate protection.

11. Children's Privacy

We do not knowingly collect data from anyone under 16 years of age. If such data is discovered, it will be deleted immediately upon notification.

12. Cookies

Our website uses cookies to optimize user experience and performance. You may disable cookies in your browser settings, but doing so may limit certain functionalities.

13. Third-Party Links

Our website may link to external sites. We are not responsible for their content or privacy practices. Users are advised to review each site's privacy policy individually.

14. Updates to This Policy

We reserve the right to amend this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updates will be posted here with a revised "Last Updated" date. Continued use of our services constitutes acceptance of any revisions.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: